Close or deactivate survey

You could make your survey available to your respondents forever or you can pause/deactivate the survey. No one will be able to take the survey while it is paused/deactivated

If you have collected the responses as per you requirement, then you can close/deactivate the survey. When the participant clicks on the survey link after the survey is closed/deactivated a message will be displayed stating the survey has been deactivated by the owner.

You can deactivate the survey from the surveys tab and settings:

In the Surveys tab, click on Active under Status, and change the status to Closed

• Go to: Login » Surveys (select a survey) » Edit » Settings.
• Go to survey status and click on the drop-down. Select inactive option.
• Enter your custom message in the Inactive Message. This message will be shown to the participants when they click on the survey link after the survey has been de-activated.
• Click on save changes.

Yes, the survey can be deactivated on a specific date by following the below steps

• Go to: Login » Surveys (select a survey) » Edit » Settings.
• Go to close date and pick up a date.
• The close date field is in MM/DD/YYYY format.
• The survey will be closed exactly at 12:00AM PST as per the selected date. For example: if the date is set as 10/02/2020, the respondents will be able to take the survey until 11:59PM PST on 10/02/2020.
• Click on save changes.

The respondents will see the default message the survey has been deactivated by the owner or the customized message entered in the Inactive Message box